Who to Contact for Assistance
Our employer groups and participants are our priority. We understand member satisfaction is in large part due to our partnering carriers. Because of this, we partner with the finest carriers in the business.
The following companies contract with the Idaho AGC Health Plan. Refer to the grid below to determine who to contact can best assist you.
Idaho AGC Health Plan Team
- For questions about your benefits, enrollment, life event changes, name and address updates, billing questions, and more call (208) 344-9755 or send an email to HealthPlanTeam@idahoagc.org.
Blue Cross of Idaho
- For specific questions regarding medical procedures or prescriptions call (866) 283-6354 or visit bcidaho.com.
Delta Dental of Idaho
- For dental benefits and claims questions call (800) 388-3490 or visit deltadentalid.com
Vision Service Plan (VSP)
- For vision benefits and claims questions call (800) 877-7195 or visit VSP.com
Symetra
- Life, AD&D, Short-Term disability, and accident benefits - contact the Idaho AGC office at (208) 344-9755.
COBRA Administration (Vimly)
- For all COBRA notices, questions, and billings - contact Vimly at (206) 859-2697 or COBRA@vimly.com.
Idaho AGC Health Plan
- Group Enrollment
- Group Quoting
- All Enrollment-related Questions
- Life/AD&D/STD/Accident Enrollment and Claims Filing
- Billing and Payment Questions
- Eligibility Questions
- Date of Birth Corrections
- Address Corrections
- Sold Group Process
- Broker Appointments
- SPD Questions
- Forms Questions
- Underwriting Submissions & Questions
- ID Cards
- Employee Assistance Program Questions
Carriers
- EOB Questions
- Finding A Network Provider
- Prior Authorizations
- Specific Medical Benefit Questions
- Specific Dental Benefit Questions
- Specific Vision Benefit Questions