(208) 344.9755
MENU
CLOSE

For Employers | Who to Contact

Who to Contact for Assistance

Our employer groups and participants are our priority. We understand member satisfaction is in large part due to our partnering carriers. Because of this, we partner with the finest carriers in the business.

The following companies contract with the the Idaho AGC.  Refer to the grid below to determine who to contact can best assist you. 

Idaho AGC Health Plan

  • Questions about your benefits, enrollment, life changes, billing questions and COBRA administration and more call (208) 344-9755 or send an email to HealthPlanTeam@idahoagc.org.

Blue Cross of Idaho

  • Specific questions regarding medical procedures or prescriptions call (866) 283-6354 or visit bcidaho.com.

Delta Dental of Idaho

  • Dental benefits and claims questions call (800) 388-3490 or visit deltadentalid.com

Vision Service Plan (VSP)

  • Vision benefits and claims questions call (800) 877-7195 or visit VSP.com

Symetra

  • Life, AD&D, Short-Term disability and accident benefits - contact the Idaho AGC office at (208) 344-9755.

The table below provides a high-level overview of who to contact for assistance

 

  Idaho AGC Carriers
Group Enrollment

x

 

Group Quoting

x

 

All enrollment-related questions

x

 

COBRA Administration

x

 

Lincoln National enrollment and claims filing

x

 

Billing and payment questions

x

 

Eligibility Questions

x

 

Date of birth corrections

x

 

Address Corrections

x

 

EOB Questions

 

x

Sold Group Process

x

 

Broker Appointments

x

 

SPD Questions

x

 

Forms Questions

x

 

Underwriting Submissions & Questions

x

 

ID Cards

x

 

Finding a network provider

 

x

Prior authorizations

 

x

Specific Medical Benefit Questions

 

x

Specific Dental Benefit Questions

 

x

Employee Assistance Program Questions

x